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79Consulting
A dedicated remote team managing your core NetSuite operations with consistent system maintenance and responsive user support.
Targeted customizations and essential optimizations that address specific pain points and improve operational efficiency.
Complete alternative to NetSuite's Advanced Customer Support at a fraction of the cost, with all the expertise and none of the premium pricing.
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User management, role setup, data handling
We handle all NetSuite support tickets and bug resolution advocacy on your behalf
Comprehensive support at a fraction of NetSuite's ACS costs
Customizations for specific needs plus regular health monitoring
Hourly and fixed models to suit your scale and budget
How quickly can you respond to critical issues?
Our standard SLA guarantees response within 24 hours, with premium options available for faster support.
Do you also work with all NetSuite modules?
Yes, our team has expertise across all NetSuite modules including specialised ones SuiteCommerce, WMS, and more.
How do you handle NetSuite updates and releases?
We proactively review release notes, test your instance before updates, and resolve any issues that arise.
What makes you different from other NetSuite support providers?
Our hybrid approach combines day-to-day management with tactical improvements and direct NetSuite liaison services—all at predictable pricing.
Do you provide user training?
Yes, we offer both scheduled training sessions and on-demand guidance for your team.
How do you ensure security and compliance?
We follow industry best practices for access management and can tailor our approach to meet your specific compliance requirements.
Is this a full transformation service?
No, it focuses on day-to-day administration and optimizations.
Can I scale support as I grow?
Yes! We offer flexible plans and custom SLAs.
What industries do you work with?
We support a wide range—from SaaS to retail and finance.
Does this cover any specialised support we may need, say for e-commerce or system integration?
Yes …
Who will be part of my support team?
Your dedicated team includes an Account Manager as your main point of contact, Certified NetSuite Administrators for daily operations, and Solution Specialists available for targeted optimizations.
